Controller
Klugsys UG, Am Ritzerfelder Hof 12, 52134 Herzogenrath, Germany is responsible for the processing described on this page. For privacy questions, contact info@klugsys.com.
Privacy Policy
This page explains how Klugsys UG processes personal data when people visit this website, contact us, or book a discovery call.
Information We Receive
We may receive your name, email address, phone number, company name, role, scheduling details, and project information when you contact us, request a discovery call, apply for a role, or communicate with us. Server logs may also contain technical data such as IP address, browser type, requested pages, timestamps, and referrer URLs.
Purposes and Legal Bases
We use submitted information to respond to enquiries, schedule calls, prepare proposals, handle applications, provide requested services, secure and operate the website, and comply with legal obligations. Depending on the context, processing is based on Art. 6(1)(b) GDPR for pre-contractual or contractual communication, Art. 6(1)(c) GDPR for legal obligations, Art. 6(1)(f) GDPR for legitimate interests in secure website operations and business communication, or Art. 6(1)(a) GDPR where consent is requested.
Service Providers and Recipients
We may use service providers for hosting, email, scheduling, analytics where enabled, and business operations. These providers process data only as needed for their services and under appropriate contractual safeguards. If a third-party booking or communication tool is embedded or linked, that provider may process the data required to deliver the requested interaction.
International Transfers
Some service providers may process data outside the European Economic Area. Where this occurs, we rely on appropriate GDPR safeguards such as EU adequacy decisions, Standard Contractual Clauses, or equivalent transfer mechanisms.
Retention
We keep personal data only for as long as necessary for the purpose for which it was collected, including follow-up communication, contractual records, legal retention periods, security logs, and dispute prevention. Enquiry data is normally reviewed and deleted when it is no longer needed for the relationship or legal obligations.
Cookies and Tracking
This website may use technically necessary storage for site operation and embedded services. Non-essential analytics or marketing tools should only be activated with an appropriate disclosure and consent mechanism where required.
Your Rights
Subject to the conditions in the GDPR, you may request access, rectification, deletion, restriction, portability, or object to processing. Where processing is based on consent, you may withdraw consent at any time with effect for the future.
Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority. For North Rhine-Westphalia, this is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2-4, 40213 Düsseldorf, Germany, www.ldi.nrw.de.
Updates
We may update this privacy policy when our website, providers, or legal requirements change. Last updated: 12 May 2026.